Frequently asked questions


What is ? is India's Best Cashback Website which helps you save money each time you Shop, Recharge or order Food online. is a Start-up website which was started in November, 2014 by the students of NSIT, Delhi-one of the most renowned engineering colleges in India.
Why should I choose Paidkart?
-Our Cashback rates are one of the highest. - Our Support Team responds within 48 working hours (usually within the same day). - We know how precious your time is. We are the first ones to get the latest offers to you. - We provide you with hand-picked Editors Pick Deals. Here you get the best available deal in the market on various products.
How is able to offer Cashback? Is there any catch?
For every online transaction or purchase that is made through site links, we are paid a commission from our online shopping partner site.Upon receipt of the commission,we simply keep a minute amount and share the rest of the commission with you.
Do I have to be a member of to earn Cashback and why?
Yes. In order to earn Cashback, you need to be a member with Membership is free. If you're not a member, we have no way of tracking your online shopping transactions.
How can I get in touch with the Customer Support Team about my queries/issues?
You can drop us a Message on the Contact Us Page. In case of any queries, you can mail us at or message us anytime on our Twitter/ Facebook Account.
Is free to use? Are there any processing or account maintenance fee involved?
. You can sign-up for FREE on There are no maintenance or Cashback withdrawal charges involved in any way. The membership is absolutely free.
How many times can I avail cashback offer on a particular store.
You can get the cashback savings from every store listed on as many times as you shop on it.
Will I get Cashback, if I use coupons or use bank discounts? gives you cashback on top of the website discounts, coupons or bank discounts. However, if you use any coupons apart from those listed on our website, your cashback might get cancelled.

Reward Points

What are reward Points?
For stores like flipkart and snapdeal, reward points are credited to the user wallet instead of cashback. You can redeem reward points similarly to cashback from all other modes except NEFT.
What is the value of 1 Reward Point?
1 Reward point = 1 Rs.
Why a certain store is listed as reward store and not as a cashback store?
It is due to the restrictions placed by the merchant/store which restrict us from promoting the store as a cashback store.

Earning Cashback

Why is there no cashback credited in My Account even after doing online transaction through
Cashback usually may take upto 72 hours to show up in your account. Some of our online merchants take as long as 30 days (after the shipping date) to notify us your order. If even after 72 hours, your cashback is not credited to your account, please fill out the contact us form. We will investigate and our customer support system will get back to you in 24 hours.
What is the difference between Pending and Approved Cashback?
Cashback for your qualified online shopping transaction or purchase is initially credited to your account as pending when it is first recorded. Once the retailer confirms that order was not cancelled/returned/exchanged, cashback is approved for withdrawal.
How long does it take for pending cashback to get approved?
Cashback usually takes 1-4 days to show up in your account and remains as pending for 75 days (could remain for upto 100 days with certain online merchants). Because there are different online shopping sites' with policies on returns and cancellations, the approval time varies. Once the cashback is approved, you may request your cashback payment.
Why has been my Cashback credited to a lower amount than expected?
Orders do get tracked at lower value in case the feed we get from store isnt showing the exact values. But rest assured, when your order will be approved for withdrawal, it will be approved at the cashback rates mentioned on the site. You need not worry about the tracking amount.
Why has the cashback percentage on a particular store been changed?
This happens because the retailer has changed or taken back the Cashback offer. We try our best to get these retailers back on-board with previous offers.
Are there any charges for withdrawal?
No we don’t charge anything for processing your withdrawal request.

Withdrawing my cashback

What are the withdrawal options on
We offer payment through Bank Transfer, Mobile Recharge, Paytm Wallet Transfer, E-Gift Vouchers and many more.
What is the minimum Cashback amount that I can withdraw at a time?
There is a minimum Rs 250 payment threshold!
Can I withdraw Cashback, Reward Points and Referral Earnings altogether in one payment?
You CANNOT withdraw the above 3 altogether in one payment (like E-Gift Vouchers or Mobile Recharge). However, you can withdraw each one separately at the same time.
How much time does it take to process a withdrawal request?
All withdrawal requests are processed within 7-10 working days. In case you still don’t receive it, drop a mail at and we shall get it processed.
How long are my cashback/ rewards in wallet valid?
There is no expiry date for cashback/rewards accumulated. You can withdraw them whenever you feel like.
How do I cancel my withdrawal Request?
You can drop a mail at and in case, your request has not been processed, our team will cancel the request and refund the amount to your wallet.